Privacy Center

Section 1 – GENERAL PRIVACY POLICY

This Privacy Policy applies to ASSA ABLOY Inc., an ASSA ABLOY Group company, and its U.S. brands, subsidiaries and affiliates located in the United States that link to this Privacy Policy (collectively "ASSA ABLOY”, "we", or “us”).
This Privacy Policy describes the Personal Information that we collect about you through your use of ASSA ABLOY websites, products, services, programs, applications, online stores, and related transactions as described in the “How Does ASSA ABLOY Use Your Personal Information?” section (below) (together “ASSA ABLOY Services”).
Your use of ASSA ABLOY Services signifies your acceptance of the Privacy Policy.

What Personal Information Does ASSA ABLOY Collect?

Through your use of ASSA ABLOY Services, we collect Personal Information from you, which is individually identifiable information about an individual consumer.  You may choose not to provide some Personal Information, however, we may not be able provide ASSA ABLOY Services, including processing orders, providing services, and completing transactions.

We may collect the following types of Personal Information:

Information you voluntarily provide to us such as:

  • first and last name, title, address, email address, and phone number;
  • login account information to log into your account, send inquiries, feedback, or otherwise interact with us;
  • biometric information;
  • corporate and financial information;
  • purchase history;
  • credit history information; and
  • any other identifier that permits the physical or online contacting of a specific individual.

Information collected automatically through your use of ASSA ABLOY Services such as:

  • Usage information:  such as the pages on the sites you access, the frequency of access and what you click on while on the sites;
  • Device information:  information about the device you are using, including hardware model, operating system, application version and browser;
  • Mobile device information:  when using ASSA ABLOY Services on your mobile device, information about whether you are using a mobile device or tablet, device type and carrier; and
  • Location information:  information such as IP addresses and geolocation information, location of your device or computer, version and time zone settings.

Information From Other Sources:  We collect information from other sources, such as Shopify, Google, LinkedIn and Facebook, to help us update and analyze our records and to identify new customers.  If your Personal Information is shared to us by other sources, we advise you to check the privacy policy and cookies policy of any such sources before providing your information to them.

How Does ASSA ABLOY Use Your Personal Information?

ASSA ABLOY uses your Personal Information to provide ASSA ABLOY Services to you, to develop and improve ASSA ABLOY Services, for certain business-related purposes, and to protect legal rights – except as otherwise notified at the point of collection.  We may use your Personal Information for:

  • Account creation:to set up an account, to provide customer support and training, and communicate with you about the use of ASSA ABLOY Services.
  • Sales orders and delivery of ASSA ABLOY Services: to process orders for and deliver ASSA ABLOY Services, including communicating with you, processing payments, providing support and service for ASSA ABLOY Services, and sending promotional offers.
  • Improving ASSA ABLOY Services:to analyze and improve the performance and effectiveness of ASSA ABLOY Services.
  • Product registration and warranty: to register and track warranty information and communicate with you for registration and warranty purposes.
  • Communicate with youto communicate with you about ASSA ABLOY Services (e.g., by phone, email, chat).
  • Marketing purposes:to send marketing communications about ASSA ABLOY Services and events, to respond to inquiries, and to display interest-based ads for ASSA ABLOY Services that might be of interest to you.  We do not use information that personally identifies you to display interest-based ads.
  • Sweepstakes and contests:to enter you into sweepstakes and contests if you choose to enter into sweepstakes and contests.
  • Surveys and polls:to obtain information from you for market research purposes if you choose to participate in surveys and polls.
  • Fraud prevention: to detect fraud and abuse to protect the security of ASSA ABLOY and its systems, including ASSA ABLOY Services, our customers and others.
  • Legal obligations:to comply with legal obligations such as the prevention, detection, or investigation of a crime, to verify identity, to meet our internal and external audit requirements, for information security purposes, or as we believe to be necessary or appropriate to comply with applicable laws, and to respond to regulatory, law enforcement and other legal inquiries.